Employee survey platform Stribe has promoted Lucy Harvey to CEO following nine years with the business and several years serving as COO.
Harvey joined the company as marketing manager during its early growth stage, when the business operated a single product, Tootoot, an anti-bullying platform designed to help children and young people safely speak up.
During this period, the business partnered with the UK Department for Education, supported more than 600,000 young people globally, and built the foundations that would later shape Stribe’s approach to employee voice.
Her appointment comes during a period of significant momentum for Stribe, which has doubled customer numbers for the second consecutive year and grown ARR by 40% YoY.
Founder Kieran Innes will step aside but remain with the business. He wrote on LinkedIn: “This change means I’ll be getting even more focused on product development, building on the momentum we’ve created, improving the tools our customers rely on, and continuing to make sure Stribe and Tootoot help give people a voice in workplaces, schools, and beyond.”
Throughout her time at the company, Harvey has played a central role in shaping Stribe’s operations, customer experience, commercial model and growth strategy. Under her leadership, Stribe has expanded its customer base across multiple sectors, working with organisations including the UK Space Agency, Chester Zoo, and Newcastle United Foundation.
“Stepping into the CEO role feels significant, not just because of the title, but because of what’s happening in workplaces right now. Rising expectations, shrinking resources for HR teams, and more people asking to be heard than at any point in modern working life,” said Harvey.
“We’ve spent years helping people find their voice. The challenge organisations face now isn’t simply collecting feedback, it’s knowing what to do with it afterwards.
“There’s a real gap between organisations that gather feedback and organisations that confidently act on it. That’s the problem we’re focused on solving.”
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Harvey will lead Stribe through its next phase of growth, with increased focus on helping organisations move beyond collecting employee feedback and towards creating meaningful action from it.
The company says future product development will focus on reducing the gap between hearing employee concerns and knowing how to respond, combining software with practical guidance, frameworks and support for leaders and HR teams.
“As workplaces enter a new era of employee expectations, organisations need more than just data,” Harvey added. “They need confidence. Every feature we’re building is designed to close the gap between hearing something and knowing what to do next.”
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