Meet the ex-checkout worker now running £10m business

07-Apr-2026 BussinessCloud

I’m regularly asked how I became managing director of £10m-turnover ICT Reverse, and people are often surprised by my answer.

I wasn’t very academic at school and couldn’t wait to leave at the age of 16.

I went to college but quickly realised I hated it, so I left to work at a holiday park in Longridge at 17.

I then moved to a holiday park in Norfolk, where I spent a season working as a barmaid.

At 19, I landed my dream job at the Safeway in Longridge as a cashier.

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I don’t know why, but I’d always wanted to work on a checkout – and I loved it.

It was a great environment to work in, and I’d gone to school with a few of my colleagues.

A series of promotions followed, and I became a duty manager.

In 2006, I went to the University of Lancashire to study accounting and business, combining my studies with working as a bookkeeper for a local garage.

In 2009, I left university and applied for lots of jobs without success.

I was close to giving up, but then serendipity intervened.

Unbeknown to me, my future husband Paul sent my CV to a company called ICT Reverse for a purchase ledger role.

ICT Reverse is an asset management company based in Lancashire that specialises in secure data erasure. The company also recycles goods and has a zero per cent landfill policy.

I went for an interview more in hope than expectation, but they needed someone to do payroll – so I got the job.

Fast forward to 2024, and I was appointed managing director.

We’ve grown the business to £10m turnover and 80 staff.

The moral of the story is this: not everyone’s journey is the same.

Looking back, every decision I made was the right one for me at the time.

It was the right decision to leave college at 17 and become a barmaid.

It was the right decision to join Safeway, where I learned so much without even realising it.

Every step I took led me to ICT Reverse and becoming MD of a £10m-turnover business.

When I think back, the jobs I’ve enjoyed most have been because of the environment and the people.

That’s why I try to create a happy working environment at ICT Reverse.

Try not to compare your journey with others – their path might not be right for you.

The post Meet the ex-checkout worker now running £10m business appeared first on BusinessCloud.

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