Amazon has confirmed it is pausing operations with 21 Air, the cargo carrier that operated the Prime Air flight that crashed at Miami International Airport on Sept. 6, killing five people.
BREAKING: Amazon is pausing its operations with Miami-based 21 Air, the cargo carrier that operated the Amazon-branded Boeing 767 involved in the deadly crash in Miami that killed five people.
Amazon said it has notified 21 Air of the decision following the incident and while… pic.twitter.com/eqqXtgSMxV
— Turbine Traveller (@Turbinetraveler) September 14, 2026
Amazon spokesperson Kelly Nantel said the company made the decision after “supporting the investigation and reviewing some of the surrounding circumstances.” Amazon added it is working with other carriers to cover gaps left by 21 Air’s suspension.
The carriers stepping in include Sun Country Airlines, Hawaiian Airlines, Air Transport International, ABX Air, ASL Airlines, and Cargojet.
The crash involved a Boeing 767-33A freighter, a 32-year-old aircraft that had previously served as a passenger plane for several airlines between 1994 and 2015.
Prime Air Flight 7598 overran the runway during landing and plowed into multiple vehicles, including a van carrying a cleaning crew. Five crew members were killed. Five others were injured. Both pilots walked away with minor injuries.
NTSB investigators said the pilots considered aborting the landing after touching down, based on flight recorder data. One pilot reportedly warned the plane was coming in “too fast” just over a minute before landing.
Former 21 Air pilots have spoken out since the crash. Pilot Karl Seuring, who filed a legal complaint against the company, told CBS News that “21 Air has a long-established history of safety problems.”
Retired pilot Tony Bless said the crash came as no surprise to many former employees, pointing to concerns about maintenance, pilot quality, and management pressure.
21 Air is controlled through an LLC by Jim Crane, owner of the Houston Astros. The company’s CEO said he was “devastated” by the crash and offered condolences to victims’ families.
The wife of one of the victims has filed a wrongful-death lawsuit in Miami-Dade County Circuit Court. The lawsuit alleges pilot error, poor training, and failures by the aircraft operator.
Federal investigators have not yet determined an official cause of the crash. The NTSB investigation is ongoing.
AMZN stock was up 1.94% at the time of reporting. Analysts maintain a Strong Buy rating on the stock, with an average price target pointing to around 30% upside from current levels.
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